About Me

Hello! I use my media experience, problem-solving skills, and knowledge of adult learning theory to create engaging and effective learning experiences.
Explore some of my work below and let me know what you think!

Portfolio Projects

X-finity Mobile (Rise Course)
X-finity Mobile (Rise Course)

A short course to educate call center employees on how to sell a service to prospective clients.
Client-Centric Mindset (Storyline Module)
Client-Centric Mindset (Storyline Module)

This module was developed to encourage employees to treat external clients and internal teams they serve with an appropriate level of professionalism.
Keeping Time (Game-based Activity)
Keeping Time (Game-based Activity)

Part of a larger course for Customer Service agents, this is an interactive way to make them more aware of how long they keep customers on hold.
Producing a Paycheck (Rise Course)
Producing a Paycheck (Rise Course)

This is a course to educate on updated tax calculations for employee paychecks.